iQ Hotel Milano

Loved my stay here!! The room was comfortable and clean, amazing amenities (fully stocked mini bar, lovely spa including a jacuzzi and a sauna, welcome drink - all included with my stay), exceptional staff who were so kind and helpful, and the location is 10/10. I’ll absolutely be coming back! Wished I had time to make it to the rooftop bar, it looks amazing.

Nice hotel, very close to the station. Staff is young and friendly, speaks good English, is very accommodating and quick to fix issues (hairdryer was faulty). Room was clean and functional. Nice spa (free to use but you must book in advance). The restaurant was an excellent surprise: tasty cutlet, superb risotto (by far the best I had in town, and I tried a few...), great wine. Oh, and the breakfast is amazing: fresh juice (you make it yourself), all kinds of breads and cakes, ricotta, etc. I will come back!

Milan was the last leg on our trip that took us from Naples to four other major cities before arriving in Milan right before midnight. The customer service was sadly lacking to put it lightly at this hotel. The front desk staff were condescending, dismissive and projected an aura of aloofness and arrogance. We ran into an issue with our reservation where we had booked a room for three but it was appearing as a party of two. Rather attempting to accommodate, their solution was to book an additional room. No compassion and no understanding whatsoever. Also, no manager or supervisor on duty, nor a willingness to contact management to find viable solutions. The fact that we were traveling with a minor, we had no choice but to book a room at a different hotel. Thanks Marriott for helping us out in a difficult situation. We ended up staying at AC Milan and the service couldn’t be more strikingly different. Bottom line, IQ Milan is a relatively small hotel with limited flexibility and lacking in customer service. Typically poor customer service is endemic of poor management, quality control systems, and no presence of customer service professional development for staff. Do yourself a favor and seek larger hotel chains such as Marriott or Hilton. Not worth sacrificing service for saving money. In our case, we ended up paying for two nights at this hotel since they were unwilling to waive the room cost plus the expense we incurred staying in AC Milan.

Cozy 4 star hotel near Milan central station. Con: The room is clean but a little bit small. You can hear subway passing with vibrations. Pro: Minibar is free. The bar is nice, but the breakfast is just amazing, better than any buffet in Las Vegas. However, my favorite part is the staff here that always willing to help and provide the best service as of today. They are passionate about their work. I am grateful that I pick this hotel.

My recent stay at this hotel in Milano, near the Central Station, was an experience beyond expectations. Travelling with my mother, we were greeted with exceptional hospitality that set the tone for an unforgettable visit. The hotel's proximity to the Central Station is incredibly convenient, making it a breeze to explore the city. Immaculate cleanliness and a welcoming ambience awaited us upon entering our room. The attention to detail in the room's design was evident, and the complimentary mini-bar was a delightful surprise, adding an extra touch of comfort to our stay. The Internet was great, as well. The breakfast offered a feast, featuring a diverse array of options. From delectable pastries to fresh fruits and a Nutella fountain. The restaurant and bar further elevated our stay, with complimentary Prosecco at the bar. The hotel boasts an impressive range of facilities, including a gym and a spa. What truly stood out was the provision of a shower for guests to use on the day of check-out, irrespective of when they returned to collect their luggage from the free and secure storage. This thoughtful touch added immense convenience to our travel plans. The staff at this establishment were the true gems of our experience. Warm, courteous, and ever-helpful, they went above and beyond to ensure our comfort. From the front desk to the restaurant and bar staff, their friendliness and professionalism left a lasting impression. Overall, our stay at this hotel in Milan was nothing short of spectacular. The combination of a central location, luxurious amenities, great breakfast, and outstanding service makes it the only choice for future visits.

Walking distance to Milano Centrale. Clean hotel. My room was very comfortable and very clean. Bathroom spotless. No mold. Clean toilet, bidet, handles and shower. No buggers on the shower wall. Room attendant does a great job. Room mini bar had some goodies free of charge which was really nice. Front desk informative. Fast check in. I had to check out at 5am. It was a fast check out, FD attendant call my taxi ( taxi driver respectful. I felt safe) and even had a breakfast box to go for me. Super nice. Breakfast: A little bit of everything, organized and clean. Love that they had nutella! Bar area nice.Love the welcome prosecco. I am a solo traveler I felt safe. Water refill available 24 hrs @ 2nd floor. Overall I am satisfied with the hotel. Very clean hotel. Perfect hotel for couples or solo travelers. Many places to eat nearby. Pizzeria Napoli fast for a take away pizza. Fratelli Coppola good Pizza and delicious chocolate dessert. Peruvian restaurant The Big Bang Rest. Their Lomo saltado and causa tasty. My two favorites cuisines:Italian and Peruvian. The only issue I had was on Saturday night that I didn't sleep because some guys that were assisting at the night bar next door(not part of the hotel) were talking so loud outside , even screaming at some point.

This is the case when you want to write a review. I spent about a week choosing a hotel in Milan and could not come to a clear decision. On the last day before departure, the choice fell on this hotel. The staff met us at 00:45, we had a late check-in. A big plus for the location, a couple of minutes walk from the main station. Our bus from Bergamo airport also arrived at the station. The city center is about 20 minutes walk. There is a metro stop next to the hotel; after a long walk, you can always take a ride and quickly return to your cozy room. I would like to note the cleanliness of the hotel. There was cleaning every day, a special thanks for that. Well, breakfasts, varied and perfectly selected products, delicious desserts. Bottom line. Thank you very much for 4 wonderful days spent at your hotel. Definitely recommend!